Privacy policy
How MerxonLabs handles your information when you visit merxonlabs.com or contact us. Last updated 19 October 2026.
Who we are
MerxonLabs ("we", "us") is a lab building products, tools and research for agentic commerce in retail. You can reach us about anything in this policy at contact@merxonlabs.com.
Our products, such as Parsewell, have their own privacy policies, which apply when you use them.
What we collect
- Your email address and message, when you contact us by email or through the contact form on this site.
- Basic technical information that any website receives, such as your IP address and browser type, which our hosting provider may log for security and to keep the site running.
We don't use analytics, advertising or tracking cookies on this site.
How we use it
- To reply to you.
- To send you updates you've asked for, such as news about our research or products.
- To keep the site secure and working.
We don't sell your information, and we don't use it for advertising.
Who we share it with
This site is hosted by Vercel and loads fonts from Google Fonts, so those services receive standard technical information, such as your IP address, when you visit. We use an email provider to send and receive email. We only share information with service providers like these so they can provide their service to us, or when the law requires it.
How long we keep it
We keep your messages and email address for as long as we're in touch, or until you ask us to delete them.
Your choices and rights
You can ask us to stop emailing you at any time. You can also ask to see, correct or delete the information we hold about you by emailing contact@merxonlabs.com. If you're in the UK or the EU, you also have the right to complain to your data protection authority.
Changes
If we change this policy, we'll update the date at the top of this page.